Join Our Team

Ready for a new challenge with an innovative public safety technology company? If so we are excited to meet you. Check out the positions we are currently looking to place.
Open Positions

Current Open Positions

Listed below are our current open positions at StarChase.com.
Questions regarding open positions or other opportunities please email us at careers@starchase.com.
Tami Linton
HR & Hiring Manager
Job Description

Our company is looking for a creative individual to assist in leading and driving the company’s marketing initiatives. The ideal candidate will have prior marketing management experience, with a proven track record of developing and executing effective strategies through modern marketing mediums/disciplines. The position is based in our Virginia Beach corporate office, reporting to the VP of Sales & Business Development.

Required Experience – (3+ Years)

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to create, implement, and monitor budgets
• Thorough understanding of principles and methods used to promote, display, and sell products and
services in a digital world
• Proficient with Microsoft Office Suite or related software
• Management of email automation campaigns
• Google Analytics setup, monitoring and reporting
• Configuration and implementation of paid ad campaigns via platforms like Google, Facebook, etc.
• Management of social media initiatives & core strategies
• Planning and execution of content marketing initiatives
• Management of contractor and vendor relationships
• Administration of content within a CMS like WordPress
• Development of SEO/SEM strategies as it relates to site rankings, content, and website optimization
• Tradeshow/event planning and management including show research, registration, tradeshow assets &
equipment, tracking show costs and expenses ordering booth materials, creating mailing lists,
coordinating promotions, and organizing and prepping show material for shipping

Additional Responsibilities

• Develop and manage collateral requests for Sales and other departmental needs
• Manage overall marketing calendar
• Track high-profile related industry news, StarChase mentions, Stories of Interest and share to relevant
internal/external channels
• Manage, maintain, and update social media accounts including social media strategy, guidance, feedback, and SM analytic reports
• Pitch/develop digital strategy/efforts and graphic design concepts for marketing initiatives
• Help develop digital and print advertising campaigns based on Sales objectives
• Assist VP in Developing and managing annual marketing plans, budget

Compensation & Benefits

• Pay is commensurate with experience.
• Benefits Include: Health, Dental, Vision, Accident, STD, Life and 401K

Tami Linton
HR & Hiring Manager
Job Description

Our company is expanding and looking for a confident, highly-motivated individual, that is interested in being a part of our dynamic Sales & Marketing team. Initially, this is an inside sales position with the potential to work remotely. Your primary focus will be qualifying leads that are provided, establishing presentation appointments, and collaborating with a Senior Territory Manager to drive sales. The ideal candidate should have prior sales experience with a proven track record and the ability to manage activity/leads using CRM (Customer Relationship Management) software. Willing to train an exceptional candidate without this experience. This position is based in our Virginia Beach, VA corporate office, reporting directly to the VP of Sales & Business Development.

The Ideal Candidate Must Possess:

• Willingness to learn and coachable.
• Driven individual performer and team-oriented.
• Excellent oral and written communication skills.
• Ability to manage multiple issues while maintaining a high level of detail.
• Strategic-thinking skills, intuitive, resourceful, and creative.
• Attention to detail and accuracy in work product.
• Ability to work independently, with minimal oversight.

Qualifications

• Prior sales experience preferred
• Prior customer service experience
• Excellent organization and time management skills
• Experience with Microsoft Office products is required.

Compensation & Benefits

• Base salary plus commission
• Full-time employment
• Benefits Include: Employee Incentive Plan (EIP), Health, Dental, Vision, Accident, Life, STD and 401K

Tami Linton
HR & Hiring Manager
Job Description

Our company is expanding and looking for a confident, highly motivated individual, that is interested in
being a part of our dynamic Sales & Marketing team. Your primary focus will be to drive software sales
products. The ideal candidate should have prior sales experience with a proven track record and the
ability to manage activity/leads using CRM (Customer Relationship Management) software. Willing to
train an exceptional candidate without this experience. This position is based in our Virginia Beach, VA
corporate office, reporting directly to the VP of Sales & Business Development.

Job Requirements

• Responsible for closing business, inbound leads and prospecting new business
• Qualify new business prospects and move prospects into sales cycle
• Maintain accurate account information, forecasting and qualifications of opportunities.
• Support sales activities such as sales quotes, RFP responses and delivery of sales presentations
and materials for new client prospects.
• Coordinate company resources for effective sales presentation via zoon, in-person, or on-site
demonstrations.
• Manage and lead prospect presentations wither in person or via web.
• Participate in annual trade shows as required.
• In office and remote office

Qualifications

• Willingness to learn and be coachable
• Excellent organization, time management, oral and written communication skills
• Driven individual performer and team oriented.
• Strategic-thinking skills, intuitive, resourceful, and creative.
• Prior sales experience a plus

Compensation & Benefits

• Base salary plus commission
• Full-time employment
Benefits Include: Employee Incentive Plan (EIP), Health, Dental, Vision, Accident, Life, Short Term
Disability, and 401K

Tami Linton
HR & Hiring Manager
Job Description

This dynamic position is responsible for supporting/troubleshooting customer facing web applications to include our internal PC’s & Local Network. Our web & mobile applications focus on GPS tracking software powered by Google Maps and related third party API’s. Core responsibilities will include customer tech support, PC software/hardware troubleshooting, and customer training & documentation using a variety of different tools and applications.

This is a great opportunity for an experienced professional to drive and lead new initiatives around building an effective technical support team. Our amazing company has been featured on media outlets across the US & Overseas, like BBC, AE Live PD, and USA Today just to name a few. This is a full-time position based in our corporate offices in Virginia Beach, VA. If you want to be part of a dynamic, agile team that drives innovation in a unique marketplace, and you value building incredible products that will impact society, we want to talk to you immediately!

Must Have Skills – Expert Level

• Amazing customer service skills, practiced within an application support environment
• Proven experience supporting and troubleshooting basic web applications
• Hands-on experience troubleshooting common Windows hardware & software issues
• Experience leading new initiatives or high value tasks to completion
• Training customers on application features and functionality
• Experience using remote desktop support tools like Team Viewer
• Ability to log and track support cases in tools like Zoho Desk
• Update and create new training materials to include documents, presentations, and videos
• Self-starter, creative, and have a passion for learning new skills & technologies
• Effectively communicate with customers at all levels throughout the organization
• Enjoy working with law enforcement, military, and government employees
• Thrive in a fast-paced environment, learn rapidly, and juggle multiple priorities

Nice To Have Skill – Not Required

• Familiar with project management methodologies
• Basic Windows network administration experience

Compensation & Benefits

• Pay is commensurate with experience.
• Benefits include Health, Dental, Vision, Voluntary Life, Critical Illness, Short Term Disability,
Accident, and 401K
• Paid training opportunities, seminars, and lunch & learns
• Flexible working conditions within a relaxed, fun, buttoned down environment
• Ability to choose your own tech stack & tool set

Tami Linton
HR & Hiring Manager
Job Description

The position of Principal Embedded Engineer is responsible for the design and development of new
GPS/IOT enabled products and technologies. Other responsibilities include supporting the maintenance
and improvement of existing products and technology. This encompasses managing project timelines,
research/development, building prototypes and product testing. This exciting, unique position is based
in our corporate offices in Virginia Beach, VA and reports directly to the Chief Technology Officer.

Responsibilities

• Supporting a wide range of new research and development projects geared toward GPS/IOT based technologies.
• Maintaining and extending existing GPS/IOT products and services.
• Troubleshooting problems within existing circuit and electrical designs.
• Product testing and R&D, including rapid prototyping with endurance testing.
• Performs other various duties as related to the design, maintenance, and development of circuit driven GPS/IOT products and services.

Qualifications

A minimum of a bachelor's degree or equivalent in Computer Science, Computer/Electrical
Engineering, or related Scientific Domain required.
• 5+ years of experience with Linux on embedded hardware platforms, and Wireless/Bluetooth
protocols.
• 5+ years of experience with embedded systems design & debugging
(JTAG/UART/Oscilloscopes/Logic Analyzers)
• Strong C/C+ programming experience, preferably on MPLAB X and Arduino development
environments.
• Strong firmware development experience required used in supporting IOT/GPS enabled devices
and controllers.
• Strong troubleshooting/diagnostic experience with digital and electrical circuit designs to
include reverse engineering processes.
• Experience with embedded systems built around Microchip microcontrollers (PIC and ATmega).
• Experience with wireless communications, RF systems including GPS, LTE and WiFi/Bluetooth.
• Experience designing PCB’s and embedded circuit designs as it relates to GPS/IOT devices.

Compensation & Benefits

• Full-time employment
• Pay is commensurate with experience.
• Paid training opportunities, seminars, and lunch & learns.
• Flexible working conditions within a relaxed, fun, buttoned down environment.
• Ability to choose your own tech stack & tool set.
• Sign-On, performance, & special project bonus opportunities.
• Benefits Include: Employee Incentive Plan (EIP), Health, Dental, Vision, Accident, Life, Short Term Disability, and 401K

Tami Linton
HR & Hiring Manager
The Company

StarChase, LLC is a public safety technology company headquartered in Virginia Beach, VA. We manufacture patented GPS tagging and tracking technology to local, state, and federal law enforcement
agencies worldwide. This is an exciting opportunity to be part of a team that brings life-saving technology to first-responders and the communities they serve. Come join our team!

Job Description

Our company is expanding and looking for an ambitious and motivated individual to join our team as a Customer Support Specialist. You will be responsible for collaborating with support staff while providing
administrative and customer support to ensure efficient department operations. Top candidates will have good interpersonal skills, with an affinity for excellent customer service. This is a full-time position
based in our Virginia Beach, VA corporate office.

Responsibilities

• Respond to customer queries in a timely and accurate way, via phone and email
• Process requests via multiple sources and coordinate internally to ensure resolution
• Maintain and organize departmental calendars with upcoming meetings, events, and travel
• Manage product sales and warranty request which include ordering, shipping and returns
• Prepare shipping documentation to include commercial invoices, international BOLs and any
other required customs paperwork
• Update and maintain internal databases with a high degree of accuracy
• Perform other administrative duties as assigned
• Provide support remotely when necessary

Qualifications

• Experience with Outlook, Word, and Excel
• Experience using help desk software
• Able to lift 30-35lbs
• Ability to prioritize your workload to ensure critical issues are resolved first.
• Excellent communication and problem-solving skills
• Minimum 2 years of customer service is required.

Compensation & Benefits

• Annual salary
• Full-time employment
• Benefits Include: Employee Incentive Plan (EIP), Health, Dental, Vision, Accident, Life, Short
Term Disability, and 401K

Tami Linton
HR & Hiring Manager
Job Description

The position of Purchasing Clerk works closely with the manufacturing and engineering team, to ensure product availability for production and R&D initiatives. The primary focus will be purchasing custom and off the shelf components to maintain sufficient inventory levels to support product supply and demand. This encompasses managing product availability, lead times and negotiating volumes and pricing with vendors. This position is based in our Virginia Beach, VA corporate office, reporting directly to the Business & HR Manager.

Responsibilities

• Prepares, verifies, and places purchase orders based on business requirements and inventory levels.
• Resolves issues with vendors regarding product quality, RMA, replacements, and credits.
• Monitors vendor levels, availability of product, pricing, and sourcing of alternative vendors.
• Communicates with suppliers on product specification, order acknowledgements, maintains order status & ETA’s, and expedites delayed orders.
• Assist in projections in forecasting future inventory timing and requirements needs, along with other administrative task as requested.

Qualifications

• Excellent oral and written communications skills.
• Ability to manage multiple issues while maintaining a high level of detail.
• Strategic-thinking skills, intuitive and resourceful.
• Excellent organization and time management skills, attention to detail and accuracy
• Ability to work independently, with minimal supervision.
• Prior purchasing experience required, 3-5 years preferred, in manufacturing setting beneficial.
• Prior vendor relations and negotiation or related experience preferred.
• Experience with Microsoft Office products is required.

Compensation & Benefits

• Full-time employment
• Pay is commensurate with experience.
• Paid training opportunities, seminars, and lunch & learns.
• Flexible working conditions within a relaxed, fun, buttoned down environment.
• Benefits Include: Employee Incentive Plan (EIP), Health, Dental, Vision, Accident, Life, Short Term Disability, and 401K

Tami Linton
HR & Hiring Manager
Job Description

The Service Delivery Managers oversees a team to ensure that products and services satisfy StarChase customers. The role requires the ability to manage your team in three core areas, installation, service/support, and training to maintain a high level of customer satisfaction for both new and existing customers.

Responsibilities

• Receiving and evaluating customer requests
• Establishing and maintaining strong relationships with ‘service delivery’ team and customers
• Providing leadership to the service delivery team (installation, customer service, training)
• Advising and coaching team members via daily interaction and communication
• Managing the service delivery schedules and resources
• Understanding customer needs and provide the best service/solutions for each situation
• Support company policies, procedures, goals, and best practices
• Work with Sales VP and other departments to facilitate customer satisfaction
• Work closely with all departments including CTO Office and engineering staff to constantly improve
efficiency of the Service Delivery Department and understanding of all StarChase products
• Document process and procedure that reside within the Service Delivery Department to support internal
processes as well as customer facing processes
• Constantly influence an environment of process improvement and process driven delivery practices

The Ideal Candidate Must Possess

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational and time management skills
• Strong analytical and problem-solving skills and attention to detail
• Ability to work well in a team environment
• Proficient with Microsoft Office Suite or related software

Qualifications

• 5+ years in a management position
• 5+ years of experience in a similar role
• Mechanical/technical capabilities required to support installation & service
• Management and field experience strongly desired
• Public safety or municipal experience beneficial
• Physical requirements: able to lift 50 lbs

Compensation & Benefits

• Salary is commensurate with experience.
• Full-time employment
• Benefits Include: Employee Incentive Plan (EIP), Health, Dental, Vision, Accident, Life, Short-Term
Disability, Accident, Life, and 401K

StarChase provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.