High-tech dispatch tool will help Ohio county dispatchers track mobile phone users
By: Robert Wang, The Repository
CANTON, Ohio — A problem emergency dispatchers have encountered for years, one that can delay by crucial minutes the arrival of firefighters, paramedics or police officers to help people in serious trouble, soon could be remedied.
Often when people use their mobile phones to report an emergency — a spouse having a heart attack, a fire or car crash or someone being assaulted — they’re not sure of the location. Also important: They don’t know the jurisdiction they’re in.
Stark County commissioners agreed this week on a contract with an Israel-based company in hopes of solving that problem.
